Do you need help?

Helpdesk can be reached most easily by email. Enter your problem and contact details and we will respond to your inquiry as soon as we can.
The helpdesk is open during office hours: 8:00 - 17:00 monday - friday.

+46 31 727 86 10 (dial 3)

Remote control

For quick support Encode can remotely control your EDI-server.

We provide daily support to our customers and need to help them quickly.
With TeamViewer we can easily remote control the customers computer.

Download Teamviewer


Public file area

In support cases where you need to download files from us, you will find them here.

Show files